Patients in chronic pain can seem tense, exasperated, or confrontational. Often, this is due to previously unsuccessful treatments. Reflective listening gives the patient the assurance that he or she is being heard and the chance to correct any mistaken perceptions.
Advantages of Reflective Listening
- It communicates respect to the patient.
- It lessens patient defensiveness.
- It increases patient communication and cooperation.
- It’s an opportunity to correct mistakes or misunderstandings.
Fishman, MD, Scott M. Responsible Opioid Prescribing: A Physician’s Guide. Washington, DC: Waterford Life Sciences, 2007. pp. 17–19.
Turk, Dennis C., and Robert J. Gatchel, eds. Psychological Approaches to Pain Management, Second Edition: A Practitioner’s Handbook. Second Edition. New York: The Guilford Press, 2002.