Area IT Service Desk

If you need local IT support to resolve a problem with your computer on one or more of the noted systems, you can open a Service Desk ticket for your Local Area IT Service Desk.

Alaska Area

Alaska Area Service Desk
Email: HQ_OIT_DITO_ETS94-AKAUserSupport@ihs.gov
Phone: 907-729-2872

Area Information Security Systems Officer (ISSO)
ISSO: Vacant

Albuquerque Area

Albuquerque Area Service Desk
Email: abq-ims@ihs.gov
Phone: 505-256-6702

Area Information Security Systems Officer (ISSO)
ISSO: Bernie Jojola
ISSO Phone: 505-256-6701

Bemidji Area

Bemidji Area Service Desk
Email: bemhelpdesk@ihs.gov
Phone: 218-444-0505

Area Information Security Systems Officer (ISSO)
ISSO: Anthony Lafontain
ISSO Phone: 218-444-0459

Billings Area

Billings Area Service Desk
Email: BILAreaITHelpdesk@ihs.gov
Phone: 406-247-7160

Area Information Security Systems Officer (ISSO)
ISSO: Clint Muschamp
ISSO Phone: 406-247-7167

California Area

California Area Service Desk
Email: caohelp@ihs.gov
Phone: 916-930-3981

Area Information Security Systems Officer (ISSO)
ISSO: Theresa Weber
ISSO Phone: 916-930-3981 x307

Division of Engineering Services (DES)

Area Information Security Systems Officer (ISSO)
ISSO: Mary Moore
ISSO Phone: 202-834-2796

Great Plains Area

Great Plains Area Service Desk
Email: abrareaithelpdesk@ihs.gov
Phone: 605-335-2500

Area Information Security Systems Officer (ISSO)
ISSO: Brad Flom
ISSO Phone: 605-335-2509

IHS Headquarters Office

Headquarters End User Support
Email: itsupport@ihs.gov
Phone: 888-830-7280

Area Information Security Systems Officer (ISSO)
ISSO: Zhi Cheng
ISSO Phone: 240-535-2930

Nashville Area

Nashville Area Service Desk
Email: nas_dirm@ihs.gov
Phone: 615-467-1525

Area Information Security Systems Officer (ISSO)
ISSO: Scott McCoy
ISSO Phone: 615-467-1525

Navajo Area

Navajo Area Service Desk
Email: navirmstaffnavajoarea@ihs.gov
Phone: 928-871-1428 and 1430

Area Information Security Systems Officer (ISSO)
ISSO: Vanessa Segay
ISSO Phone: 928-871-1303

Oklahoma Area

Oklahoma Area Service Desk
Email: oca-helpdesk@ihs.gov
Phone: 405-951-6033

Area Information Security Systems Officer (ISSO)
ISSO: Amy Rubin (Acting)
ISSO Phone: 405-951-3732

Phoenix Area

Phoenix Area Service Desk
Email: phxpaoitsupport@ihs.gov
Phone: 602-364-5200

Area Information Security Systems Officer (ISSO)
ISSO: Lewis "Rocky" Lackman
ISSO Phone: 602-364-5278

Portland Area

Portland Area Service Desk
Email: support.pao@ihs.gov
Phone: 503-414-7763

Area Information Security Systems Officer (ISSO)
ISSO: Douglas J. Bristow
ISSO Phone: 503-414-7753

Tucson Area

Tucson Area Service Desk
Email: jave@ihs.gov
Phone: 520-295-2500

Area Information Security Systems Officer (ISSO)
ISSO: Bernard Howell
ISSO Phone: 520-295-2502

IHS IT Self Service Portal