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As a result of the current Federal government funding situation, the information on this website may not be up to date or acted upon. Updates regarding government operating status and resumption of normal operations can be found at www.opm.gov . Despite the lapse in appropriations, IHS will continue to provide direct clinical health care services as well as referrals for contracted services that cannot be provided through IHS clinics. For more information on how IHS is impacted, visit: HHS Contingency Plan [mura]$.showExitDisclaimer()[/mura]

California Area Office

Office of Information Technology (OIT)

(916) 930-3981 + Extension

The Office of Information Technology (OIT) staff at Indian Health Service California Area Office, provide technical support to Tribal & Urban Indian health programs, and IHS facilities in California.

CAO Helpdesk

To request assistance with RPMS, EHR, BPRM, BMW, Vista Imaging, telecommunications, IT security, etc.:

Submit a ticket in the CAO Site Manager's Portal
Email the CAOHELP@ihs.gov distribution list
Call (800) 742-1665 or (916) 930-3981 x353

Office of the Associate Director

Robert Gemmell, BA, MSIM, Associate Director, Area Chief Information Officer (Extension 326) (robert.gemmell@ihs.gov)
Kelly Stephenson, BBA, Deputy Associate Director, Area Telecommunications Liaison (Extension 330) (kelly.stephenson@ihs.gov)

IT Specialists

Toni Johnson, BA, Area Business Office Coordinator, PRC Officer (Extension 354) (toni.johnson@ihs.gov)
Gary Mosier, RPMS Database Administrator (Extension 329) (gary.mosier@ihs.gov)
Reese Weber, Information Systems Security Officer (Extension 307) (theresa.weber@ihs.gov)
Michelle Martinez, RPMS Support (Extension 358) (michelle.martinez2@ihs.gov)
Marcella Begaye, RPMS Support (Extension 320) (marcella.begaye@ihs.gov)
Stephen Thibodeau, Clinical Applications (Extension 353) (steve.thibodeau@ihs.gov)
Edna Johnson, (Extension 324) (edna.johnson@ihs.gov)
Ron Byers, System Administrator (Extension 370) (ron.byers@ihs.gov)
Natalie Klier, Area EHR CAC (Extension 359) (natalie.klier@ihs.gov)
Marvin Becenti, So. Cal. YRTC (951-708-4037) (marvin.becenti@ihs.gov)

Area website management

Business office coordination

E-mail system maintenance and support (Federal)

EHR Management and support of Clinical Applications

Information security

RPMS data reporting

RPMS software and patch updates

RPMS training and technical assistance

Database administration

Statistical computer research

Telemedicine coordination

Third party billing coordination

WAN and LAN system support