California Area OfficeOffice of Information Technology (OIT)
(916) 930-3981 + Extension
The Office of Information Technology (OIT) staff at Indian Health Service California Area Office, provide technical support to Tribal & Urban Indian health programs, and IHS facilities in California.
CAO Helpdesk
To request assistance with RPMS, EHR, BPRM, BMW, Vista Imaging, telecommunications, IT security, etc.:
- Submit a ticket in the CAO Site Manager's Portal
- Email the CAOHELP@ihs.gov distribution list
- Call (800) 742-1665 or (916) 930-3981 x353
Office of the Associate Director
Robert Gemmell, BA, MSIM, Associate Director, Area Chief Information Officer (Extension 326) (robert.gemmell@ihs.gov)
Kelly Stephenson, BBA, Deputy Associate Director, Area Telecommunications Liaison (Extension 330) (kelly.stephenson@ihs.gov)
IT Specialists
Toni Johnson, BA, Area Business Office Coordinator, PRC Officer (Extension 354) (toni.johnson@ihs.gov)
Gary Mosier, RPMS Database Administrator (Extension 329) (gary.mosier@ihs.gov)
Reese Weber, Information Systems Security Officer (Extension 307) (theresa.weber@ihs.gov)
Michelle Martinez, RPMS Support (Extension 358) (michelle.martinez2@ihs.gov)
Marcella Begaye, RPMS Support (Extension 320) (marcella.begaye@ihs.gov)
Stephen Thibodeau, Clinical Applications (Extension 353) (steve.thibodeau@ihs.gov)
Edna Johnson, (Extension 324) (edna.johnson@ihs.gov)
Ron Byers, System Administrator (Extension 370) (ron.byers@ihs.gov)
Natalie Klier, Area EHR CAC (Extension 359) (natalie.klier@ihs.gov)
Marvin Becenti, So. Cal. YRTC (951-708-4037) (marvin.becenti@ihs.gov)
- Area website management
- Business office coordination
- E-mail system maintenance and support (Federal)
- EHR Management and support of Clinical Applications
- Information security
- RPMS data reporting
- RPMS software and patch updates
- RPMS training and technical assistance
- Database administration
- Statistical computer research
- Telemedicine coordination
- Third party billing coordination
- WAN and LAN system support
