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Fort Hall Service Unit

Fort Hall Service Unit


Fort Hall Service Unit
33 N. Mission Road
Fort Hall, ID 83203

Fax: (208) 238-5463

Phone: (208) 238-5400

Medical Records Fax: (208) 238-5465

Chief Executive Officer: Shirley Alvarez, BS can be reached at (208) 238-5493

The Not-Tsoo Gah-nee Indian Health Center serves the ambulatory health care needs of the Shoshone-Bannock Tribes and the Northwestern Band of Shoshoni. Members of other federally recognized Tribes and Alaska Natives also receive care at the facility. The Fort Hall Service Unit is located on the Fort Hall Indian Reservation located in Southeastern Idaho. The Fort Hall Service Unit was jointly accredited with the Shoshone-Bannock Tribes Tribal Health and Human Services Department by the Accreditation Association for Ambulatory Health Care, Inc. since 2000. The Fort Hall Indian Health Service is the first and only Federal Service Unit to attain and maintain this notable recognition. The facility serves over 20,000 registered American Indian and Alaska Natives patients. There are approximately 50,000 ambulatory patient visits per year.

The center is staffed with 48 employees including 3 Clinic Physicians, 2 Physician Assistant, 3 Registered Nurses, 2 Licensed Practical Nurse, 3 Pharmacists, 2 Dentists, 4 Dental Assistants, 1 Dental Hygienist, 1 Optometrist, 1 Radiology Technician, 2 Medical Technologists and a Medical Technician complete the clinical staff.

The Not-Tsoo Gah-Nee Indian Health Center encompasses 28,915 square feet offering ambulatory medical, optometry and dental care.

Services Provided

Family Practice
Same day, scheduled and urgent
Diabetic Clinic
Nursing triage/nursing visits

Same day, scheduled and urgent
Sealant and Fluoride Clinic
Dental hygiene

Medication fills
Anticoagulation Clinic
Hypertension Clinic
Hypothyroid Clinic

Same day, scheduled and urgent
Full care
Eye wear

Ancillary Services

Patient Services
Benefits Coordination
Health Information Management

Clinic appointments can be scheduled by calling the listed numbers:
Medical: (208) 238-5427 beginning at 7:45 a.m. (Monday - Friday)
Dental: (208) 238-5446 beginning at 7:45 a.m. (Monday - Friday)
Optometry: (208) 238-5441 at 8:00 a.m.
Pharmacy Refill Line: (208) 238-5485 available 24 hours a day
Benefits Coordinator: (208) 238-5442

Hours of operation:

8:00 a.m. to 5:00 p.m. - Monday, Tuesday, Wednesday and Friday
8:00 a.m. to 12:00 p.m. - Thursday (Administrative Time/Urgent Care Only)
1:00 p.m. to 5:00 p.m. - Thursday (Regular Afternoon Clinic)

Patients with special health concerns or conditions will be referred to the Tribal Health and Human Services Department Programs or other health professionals to help access the care needed.

The Tribal Health Diabetes Project, Purchased and Referred Care, Community Health Nursing and Women's Infants and Children's (WIC) Program are also located in the Not-tsoo Gah-Nee Health Care Center.

Personal Health Record

Adults 18 years and older can access your health information from the privacy of your personal computer and mobile device now. Patients can create a Personal Health Record account to view your lab results, medications, immunizations and vital signs, track health issues and diagnoses.

The Not-tsoo Gah-nee continues to strive toward the National Committee for Quality Assurance (NCQA) Patient Centered Medical Home Recognition and AAAHC Medical Home Certification to further improve care and service delivery.

The Fort Hall Service Unit is located on the Fort Hall Indian Reservation that covers over 500,000 acres of the upper Snake River Plain in a high desert environment mingled with mountains in Southeastern Idaho. The Tribes' ancestral hunting range extends east throughout the nearby Grand Teton and Yellowstone Basin. The Shoshone-Bannock Tribal Headquarters is located on the Fort Hall Agency Campus and the Northwestern Band of Shoshoni is in nearby Pocatello.

The communities of Pocatello (population 53,000) and Blackfoot (population 11,000) are within 12 miles of Fort Hall. Idaho Falls is approximately 35 miles north (population 55,000). Hospital services are available in the nearby towns with life flight available in Pocatello. More complicated medical cases are referred to medical centers in Salt Lake City, Utah. Hospital and urgent care services are readily available in Southeast Idaho; life flight is located in Pocatello and they respond as appropriate to the Fort Hall Indian Reservation to nearby hospitals, more complicated medical cases may be life lighted or referred to medical centers in Salt Lake City, Utah.