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The Patient Centered Medical Home (PCMH) Journey

The IPC program provides a variety of tools and support activities for IHS facilities implementing a Patient Centered Medical Home (PCMH) model of care. The process requires engaged leadership, including your CEO, Clinical Director, Chief Nurse Executive and Quality Manager. It also includes building a foundation of quality improvement (QI) skills, strategy development and knowledge of the health facility professional staff. Building relationships is important for the development of care teams and empaneling patients to care teams and providers. Changing care delivery includes implementing evidence-based care and developing patient-centered interactions. Reducing barriers to care is the final step and includes enhanced access to care and care coordination across the entire care continuum.

For additional information on how to get started, see the ideas provided below. These steps will contribute toward your journey to a PCMH model of care.

Contact your Area Quality Manager:

Familiarize yourself with the models for improving care, including:

Best wishes on your journey to implementing a Patient Centered Medical Home (PCMH) model of care and better carrying out our IHS mission: to raise the physical, mental, social and spiritual health of American Indians and Alaska Natives to the highest level.

Group of medical staff meeting in a conference room.