USA Performance
Manage Performance, Ensure Success
USA Performance is an electronic performance management system designed by the U.S. Office of Personnel Management (OPM) to meet government regulations as well as performance management best practices for the Federal civilian workforce.
USA Performance enables the Indian Health Service (IHS) to automate the Agency performance appraisal process throughout the entire performance rating cycle. USA Performance allows IHS to focus on agency priorities and results, and manage performance in real time. It is a user-friendly, web-based application that includes customizable features. USA Performance is compliant with Federal performance management regulations and meets Federal Information Technology (IT) security requirements.

The IHS successfully implemented USA Performance in 2023 and is constantly evaluating and improving USA Performance to reflect the needs of the IHS.
Resources
USA Performance Announcements and Messages
- USA Performance Announcement [PDF - 444 KB]
- USAP Announcement Flyer 1 [PDF - 104 KB]
- USAP Announcement Flyer 2 [PDF - 119 KB]
USA Performance Overview
- USA Performance Pilot FAQ [PDF - 128 KB]
Job Aids for All USA Performance Users
- HHS Performance Management Appraisal Program Guidance
- Smart Card Registration and Login [PDF - 1.5 MB]
- Email Notifications [PDF - 224 KB]
- Navigate USA Performance [PDF - 249 KB]
- Add and Review Notes [PDF - 276 KB]
Job Aids for Rating Officials
- Rating Official: Plan, Review and Signature [PDF - 2.8 MB]
- Rating Official: Frequently Asked Questions [PDF - 209 KB]
Job Aids for USA Performance Organizational Administrators
- Performance Appraisals: Create a Plan [PDF - 3.7 MB]
List of IHS USA Performance Organizational Administrators
- IHS USAP Points of Contact [PDF - 119 KB]
CY23 Close-out Training Schedule
Training for Rating/Review Officials
In this training, rating officials will learn how to utilize USA Performance to review employe narratives, provide their own narratives, enter ratings, and sign and release ratings to employees. Upon completion of this training, rating officials will understand the rating phase within USA Performance. This training will also briefly offer a refresher on creating new plans for 2024.
Audience |
Date |
Time |
LMS Links |
Rating / Reviewing Officials |
12/5/2023 |
2pm-3pm ET |
|
Rating / Reviewing Officials |
12/7/2023 |
11am-12pm ET |
|
Rating / Reviewing Officials |
12/14/2023 |
2pm-3pm ET |
|
Rating / Reviewing Officials |
1/8/2024 |
3pm-4pm ET |
|
Rating / Reviewing Officials |
1/17/2024 |
2pm-3pm ET |
Training for Employees
In this training, employees will learn how to utilize USA Performance to enter and release their narratives, review their ratings, and complete the rating signatures. Upon completion of this training, employees will understand the rating phase within USA Performance. This training will also briefly offer a refresher on creating new plans for 2024.
Audience |
Date |
Time |
LMS Links |
Employees |
12/11/2023 |
1pm-2pm ET |
|
Employees |
12/12/2023 |
11am-12pm ET |
|
Employees |
1/8/2024 |
1pm-2pm ET |
|
Employees |
1/10/2024 |
10am-11am ET |
|
Employees |
1/11/2024 |
11am-12pm ET |