USA Performance

Introduction to USA Performance

USA Performance is an electronic performance management system designed by the U.S. Office of Personnel Management (OPM) to meet government regulations as well as performance management best practices for the Federal civilian workforce.

USA Performance enables the Indian Health Service (IHS) to automate the Agency performance appraisal process throughout the entire performance rating cycle. Agencies can develop performance plans, track and monitor employees’ performance, provide feedback and ratings, and electronically sign off on performance plans as agency appraisal programs require. By streamlining the process, USA Performance allows agencies to focus on results and allows for performance management to happen in real time. USA Performance is a user-friendly, web-based application that includes customizable features. USA Performance is compliant with Federal performance management regulations and meets Federal Information Technology (IT) security requirements.

IHS Headquarters, Regional Human Resources offices and Billings Area participated in a pilot program for USA Performance in 2022, and successfully established employee performance plans and conducted Mid-Year performance reviews using USA Performance.  IHS has completed bargaining obligations for USA Performance. 

We will roll-out USA Performance to all IHS employees effective January 1, 2023.

Resources

USA Performance Announcements and Messages

• USA Performance Announcement [PDF - 444 KB]
• USAP Announcement Flyer 1 [PDF - 104 KB]
• USAP Announcement Flyer 2 [PDF - 119 KB]

USA Performance Overview

• USA Performance Pilot FAQ [PDF - 128 KB]

Job Aids for All USA Performance Users

• HHS Performance Management Appraisal Program Guidance Exit Disclaimer: You Are Leaving www.ihs.gov 
• Smart Card Registration and Login [PDF - 1.5 MB]
• Email Notifications [PDF - 224 KB]
• Navigate USA Performance [PDF - 249 KB]
• Add and Review Notes [PDF - 276 KB]

Job Aids for Rating Officials

• Rating Official: Plan, Review and Signature [PDF - 2.8 MB]
• Rating Official: Frequently Asked Questions [PDF - 209 KB]

Job Aids for USA Performance Organizational Administrators

• Performance Appraisals: Create a Plan [PDF - 3.7 MB]

List of IHS USA Performance Organizational Administrators

• IHS USAP Points of Contact [PDF - 101 KB]

All-IHS End User Training Schedule

• Training Schedule for Employees [PDF - 130 KB]
• Training Schedule for Reviewing and Rating Officials [PDF - 138 KB]
• Q & A Office Hours for Reviewing and Rating Officials (Optional) [PDF - 133 KB]
• USA Performance IHS End User Training Schedule 2022-23
• Guidance regarding USA Performance at IHS:
• IHS- USA Performance Management Supervisor Training Session – 4/28/22 Exit Disclaimer: You Are Leaving www.ihs.gov 
• Introducing OPM’s USA Performance System Exit Disclaimer: You Are Leaving www.ihs.gov